Housing Application FAQ's
This FAQ page list should cover most questions students might have about the campus housing application process while emphasizing fees, room assignments, roommate preferences, and gender-inclusive housing. For more info, please email housing@gmu.edu
How the Housing Application Process Works
Your housing portal is the system operated by StarRez, where we use for all your records and applications related to housing. On StarRez you will be able to fill out your Housing Applications, winter break stay request, reserve a move-in time, roommate grouping, room change, and pay your deposit, along with a whole host of other applications that you might need during your stay at Mason Housing.
Log In To Your Housing Application Portal
You will log into StarRez using your NetID and password like you do with your student email. You will need to use the two-factor authentication through the duo app.
How It Works
The Housing Application portal has two menus, one across the top and one that you can access by clicking on the three horizontal lines in the top left corner. The menu across the top of your home screen will have the most important links, such as housing application and room change/swap. The menu you can access by clicking the three horizontal lines will have more specific links such as where to reserve a move-in time.
Housing Selections
Housing selection allows students to choose their accommodations based on availability and preferences (such as room type (e.g., single, double) and building preferences, after completing their housing application. This process typically includes assigned selection times and confirmation of housing assignments. We usually assign rooms on a first-come, first-served basis.
Roommate Grouping
You can request a specific roommate when filling out your housing application, provided that both students mutually request each other. Most portals will have a section where you enter your roommate’s information.
Gender Inclusive Housing
Gender-inclusive housing allows students of any gender identity to live together in a shared space. This option is designed to create a comfortable and welcoming environment for all students, particularly those who identify as LGBTQ+. Please make sure to fill in your preferred option in the housing application portal.
FAQs for Students Applying to Live on Campus
What is the housing application fee?
Before submitting your housing application, you are required to pay a non-refundable $150 application fee.
How do I pay for my housing fees?
Most housing deposits are non-refundable, but some schools offer refunds if you cancel before a specific deadline. Make sure to review the housing contract for detail
When is the housing application deadline?
It’s important to apply as early as possible, as housing is first-come, first-served. Check the housing portal or your student email for specific deadlines. If you need to make any changes to your application after submission, please email housing@gmu.edu
Can I make changes to my housing application at any time?
After the priority deadline, your information is locked in and cannot be changed.
Are there housing options for students with disabilities?
Yes! Mason Housing offers accessible housing options for students with disabilities. You may need to submit documentation to ensure that appropriate accommodations are made, such as accessible rooms or special equipment.
Room Assignments
How are room assignments determined?
Room assignments are typically based on availability and preferences submitted in your application, such as room type (e.g., single, double) and building preferences. Rooms are assigned on a first-come, first-served basis.
When will I find out my room assignment?
Room assignments are usually released a few weeks before the semester starts. You will receive a notification via email or through your housing portal.
Can I request a specific residence hall to live in?
Yes, most housing applications allow you to select a preferred building. However, placement is not guaranteed due to limited availability.
What should I do if I don’t like my room assignment?
You can typically request a room change after the first few weeks of the semester, though it depends on the availability of other rooms. So, we offer a waitlist, based on available rooms. Please check the resources page in the housing application portal on how to request a room swap if required. Academic Year Room Change Guide
How are roommates assigned in gender-inclusive housing?
Students applying for gender-inclusive housing can usually request roommates of any gender. If no preference is made, roommates will be assigned based on mutual comfort levels and compatibility as indicated in the housing application. If you have any concerns about your housing assignment, please reach out to us to discuss options. At Mason Housing, we aim to ensure a safe and supportive living environment for all our residential students.
Roommate Grouping
What if I don’t have a preferred roommate?
If you don’t have a roommate in mind, you will be matched with someone based on the information provided in your housing preferences, such as lifestyle, habits, and personal interests.
Can I change roommates after moving in?
Roommate changes are sometimes allowed but may require approval from housing staff. There are designated times or procedures for requesting a change. Please follow the guide for more info First Year Roommate Grouping Guide